If you are not happy with a refurbished drone and have not yet activated it, you can return it within seven days of receipt for a full refund or a replacement refurbished product.
FAQ about Refurbished DJI Phantom 3 and DJI Phantom 4 drones
1. What are DJI refurbished products?
The products sent back by customers within seven days after he/she confirms receipt will be strictly examined, refurbished and repackaged, and sold as DJI refurbished products. Currently offered DJI refurbished products include the Phantom 3 Standard/Advanced/Professional and Phantom 4.
2. Are DJI refurbished products' quality guaranteed?
DJI promises you that every refurbished drone is tested thoroughly, and that the quality and the appearance of refurbished products is the same as with new products.
3. What kind of after-sale service are DJI refurbished products eligible for?
The after-sale service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.
4. Can I purchase DJI CARE for refurbished products?
Yes, you can purchase DJI CARE for a refurbished DJI drone. The coverage amount will be the same as for a new product.